cancellation Policy

Cancellation by the Holidaymaker

Cancellation of the booking by the holidaymaker should be made in writing to Mrs Alice Cottingham, Property Manager and sent to either reverieholidaybarns@gmail.com or
Reverie Holiday Barns
Norton Barton Manor
Broadwoodwidger, Lifton
Devon
PL16 0JT
United Kingdom

In the event of a cancellation, we will attempt to re-let the property and if successful, a discretionary payment may be made. However, we strongly recommend you take out holiday cancellation insurance.

To ensure the costs incurred to us are covered the following will apply:

Cancellations made:

  • 6 weeks or less 20% of booking will be charged
  • 5 weeks or less 30% of booking will be charged
  • 4 weeks or less 40% of booking will be charged
  • 3 weeks or less 60% of booking will be charged
  • 2 weeks or less 85% of booking will be charged
  • 1 weeks or less 100% of booking will be charged

In the event of a no show or curtailment (cutting your stay short) there will be no full or partial refunds given under any circumstances.


Cancellation by the Property Owner

The property owner will endeavour to make sure the stated property is available for the dates contracted. In the unlikely event the property becomes not available and the property owner has to cancel the booking, the property owner will endeavour to find the holidaymaker suitable alternative accommodation. If suitable alternative accommodation cannot be found, the holidaymaker shall be entitled to a full refund. The property owner shall only be liable to return the monies received. No compensation or consequential losses shall be paid.